Terms of service
Overview
This website is operated by Winston Maison. Throughout the site, the terms “we,” “us,” and “our” refer to Winston Maison. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms of Service apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions stated here, you may not access the website or use our services.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your province, state, or jurisdiction of residence, or that you have given consent for any minor dependants to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction while using this website.
You must not transmit any worms, viruses, malware, or destructive code.
A breach or violation of any of these Terms may result in the immediate termination of your access to our website or services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, use of the website, access to the website, or any contact on the website without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
3. Accuracy, Completeness, and Timeliness of Information
We make every effort to ensure the information on this website is accurate, complete, and current. However, we are not responsible if information made available on this site is inaccurate, incomplete, or outdated.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.
4. Products and Services
Winston Maison offers home and kitchen essentials, including but not limited to compost bags, cleaning products, and related household goods.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may be subject to return or exchange only according to our Refund Policy.
We make every effort to display product images, colors, packaging, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of any color, image, or product detail will be fully accurate.
We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services we offer. All product descriptions, prices, availability, and promotions are subject to change at any time without notice.
We reserve the right to discontinue any product at any time.
5. Pricing and Payment
All prices are listed in the currency displayed at checkout, unless otherwise stated.
Prices for our products are subject to change without notice.
We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted. If we discover a pricing error after you have placed an order, we may contact you for instructions or cancel the order and notify you.
Payment must be received and authorized before your order is processed. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
6. Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.
You agree to promptly update your account and other information, including your email address, billing address, shipping address, and payment details, so we can complete your transactions and contact you as needed.
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, per order, or per account.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
7. Shipping and Delivery
Shipping times, delivery estimates, and available shipping methods are provided at checkout or in our Shipping Policy.
Delivery times are estimates only and are not guaranteed unless expressly stated. We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, failed delivery attempts, or circumstances beyond our reasonable control.
Risk of loss and title for products purchased from Winston Maison may pass to you upon our delivery of the products to the shipping carrier, unless otherwise required by applicable law.
You are responsible for ensuring that your shipping information is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Refund Policy.
To be eligible for a return or refund, products must meet the conditions outlined in our Refund Policy. Certain items may be final sale, non-returnable, or subject to specific return conditions for hygiene, safety, or product integrity reasons.
We reserve the right to refuse returns that do not comply with our policy.
9. Product Use and Customer Responsibility
Our products are intended for normal household use only, unless otherwise stated.
You agree to use all products according to the instructions, warnings, specifications, and intended uses provided on the packaging, product listing, or website.
For compostable products, disposal and composting availability may vary depending on your municipality, local regulations, composting facility access, and waste management program. It is your responsibility to confirm whether a product is accepted by your local composting or waste management facility.
We are not responsible for misuse, improper storage, improper disposal, or use of products in a way that is inconsistent with product instructions or applicable laws.
10. Sustainability and Certification Claims
Winston Maison makes reasonable efforts to ensure that sustainability, compostability, certification, and product performance claims are accurate and supported.
Any references to compostability, plant-based materials, BPI certification, ASTM standards, or similar claims apply only to the specific products for which such claims are stated.
Composting results may vary depending on disposal conditions, composting facility requirements, temperature, moisture, and local waste processing rules.
Facilities for commercial composting may not exist in all areas.
11. Third-Party Tools and Services
Our store may be hosted on Shopify Inc., which provides us with the ecommerce platform that allows us to sell our products and services to you.
We may provide you with access to third-party tools, apps, payment processors, shipping providers, or services over which we do not monitor or have control.
You acknowledge and agree that we provide access to such tools and services “as is” and “as available” without any warranties, representations, or conditions of any kind.
Any use by you of optional third-party tools or services offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.
12. Third-Party Links
Certain content, products, or services available through our website may include materials from third parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of third-party websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.
Please review third-party policies carefully before engaging in any transaction.
13. User Comments, Reviews, and Submissions
If you submit reviews, comments, photos, feedback, suggestions, ideas, or other materials to us, you agree that we may use, edit, publish, copy, distribute, translate, and display such submissions in any medium, unless otherwise prohibited by applicable law.
You agree that your submissions will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your submissions will not contain unlawful, abusive, obscene, defamatory, misleading, harmful, or malicious content.
We reserve the right, but have no obligation, to monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, objectionable, or otherwise in violation of these Terms.
14. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
Our website may collect and process personal information through Shopify and third-party service providers to operate our store, process transactions, fulfill orders, communicate with customers, prevent fraud, and improve the shopping experience.
Please review our Privacy Policy for details on how personal information is collected, used, stored, and shared.
15. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information on the website or in any related service is inaccurate at any time without prior notice, including after you have submitted your order.
16. Prohibited Uses
In addition to other prohibitions set forth in these Terms, you are prohibited from using the website or its content:
- For any unlawful purpose;
- To solicit others to perform or participate in unlawful acts;
- To violate any international, federal, provincial, state, or local laws or regulations;
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
- To submit false or misleading information;
- To upload or transmit viruses, malware, or any other type of malicious code;
- To collect or track the personal information of others;
- To spam, phish, pharm, pretext, spider, crawl, or scrape;
- For any obscene or immoral purpose;
- To interfere with or circumvent the security features of the website or any related service.
We reserve the right to terminate your use of the website or any related service for violating any prohibited use.
17. Intellectual Property
All content on this website, including but not limited to text, product names, graphics, logos, images, product photography, designs, icons, videos, page layouts, and branding, is the property of Winston Maison or its licensors and is protected by applicable intellectual property laws.
The Winston Maison name, logo, product packaging, brand elements, and related marks may not be used without our prior written permission.
You may not copy, reproduce, distribute, modify, display, publish, transmit, sell, license, or otherwise exploit any content from this website without our express written consent.
18. Disclaimer of Warranties
We do not guarantee, represent, or warrant that your use of our website will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from use of the website will be accurate or reliable.
Except as expressly stated by us, products and services delivered to you through the website are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, to the fullest extent permitted by applicable law.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Winston Maison, its owners, directors, officers, employees, affiliates, contractors, suppliers, service providers, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the website, your purchase or use of our products, or any claim related in any way to your use of the website or products.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such jurisdictions shall be limited to the maximum extent permitted by law.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.
20. Indemnification
You agree to indemnify, defend, and hold harmless Winston Maison and our owners, directors, officers, employees, affiliates, contractors, suppliers, service providers, and licensors from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your infringement of the rights of a third party.
21. Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any remaining provisions.
22. Termination
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by discontinuing use of our website.
If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
23. Entire Agreement
These Terms of Service, together with any policies or operating rules posted by us on this website, constitute the entire agreement and understanding between you and Winston Maison and govern your use of the website and purchase of products.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
24. Governing Law
These Terms of Service and any separate agreements by which we provide products or services to you shall be governed by and construed in accordance with the laws of Ontario, Canada, and the applicable federal laws of Canada.
25. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website.
It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
26. Contact Information
Questions about these Terms of Service should be sent to us at:
Winston Maison
TDG Management Group Inc.
6045 Creditview Road, Unit 120
Mississauga, Ontario
Canada
Website: www.winstonmaison.com
Last updated: July, 2026